Questions, answered.

SkyLift is controlled through the Tuya or Smart Life app — both available worldwide — and connects to your voice assistant through either one. Just say the word to raise or lower it, no need to reach for a remote.

No. The physical remote is included and handles everything on its own: raising, lowering, LED light, heating, and ventilation. The app and voice control are extras, not requirements.

No. It takes about 15–20 minutes. A QR code on the box takes you straight to a step-by-step video, so you're never left alone with a paper manual.

No, SkyLift fits all ceiling types.

No. If you choose the hardwired option, you just switch off the breaker while installing. The standard plug option needs nothing at all.

Two options depending on your setup: a fixed cable (more discreet, requires switching off the breaker to install) or a standard electrical plug (quicker, nothing to switch off).

SkyLift has anti-collision detection: it senses the obstruction and stops automatically, without straining the motor.

Yes — around 3 full washing machine loads, spread across the length of the rack.

10 to 12 days. A tracking number is emailed the moment it ships.

No. All duties and taxes are included in the price you pay.

30 days.